Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. SO please read following terms and conditions thoroughly.
We reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.
Ordering Terms and Conditions
Payments are due at time of order. However, orders may be placed over the phone or email. In this event, payments are due over the phone or email at time of order. We accept payments in the form of Visa, MasterCard, American Express, Discover, and Pay Pal.
We do offer PO orders to schools, churches, corporate organizations and others. All PO order’s standard payment terms are net 30 days – all payments are due within 30 days from the date of invoice. You will be invoiced immediately upon receipt of your order.
School PO will not be used for documentation purpose only order receipt will be used as document.
We have the right to refuse to place any orders.
Orders that are not paid within Net 30 will be charged collection fee of 20% on top of the original order amount.
The gurantee of “order delivered on time or its free” will be valid only if there is not any delay caused by the carrier/shipping company, and it will be only for valid continental US States.
Order Changes / Cancellations
We will make every effort, upon your request, to change or cancel your order. If the order has reached the pre-production set up phase, there may be higher cancellation or change charges that apply. All of these charges will be a direct pass through from us to you. If an item has begun production, unfortunately, we cannot stop or change the order. We can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders cancelled at this stage.
For any changes to the orders, you must call the sales department within 6 hours of placing the order with the correction. Also any cancellations of orders should be made within 6 hours of placing the order.
There will be a 2.5% service fee for any credit card payment for $2500 or above.
When a deliver is not met we can only issue delivery charged , we cannot issue the production cost as production takes manpower and material , this is a non refundable
There will be cancellation fees of $5 for any order less then $20.
A $10.00 cancellation fee will be applied in order to cancel an order, given that they are cancelled before going into production otherwise other charges may apply.
When placing an online order, if you press ‘SUBMIT’ more than once your order may get duplicated. Once you inform us of any such duplicate charges, we will promptly credit the amount back to you if the order has not proceeded to production. By placing an order online the customer is giving us the permission to charge the credit card they provide. When a phone order is approved via the automated email system the customer also gives us the permission to charge the credit card. By agreeing to this policy the customer can not charge back the amount of the order to avoid payment.
* There will be no changes applied to RUSH orders.
If a customer has done charge back they need to return all the products to us (provided office address). If you win the charge back and did not return the product we will charge you for the order.
If you do a charge back against our company and we win the charge back then there will be a $10 additional charge back case fee charged to your card with no authorization required from your side.
Once the order is placed, send us the artwork to our us immediately. The email should include all the instructions relating to logo/artwork.
We inspects all artwork submitted to make certain that it meets the specific requirements for applying your sign to the products you selected. If minor modifications are required, we will make these free of charge.
We do not guarantee same color bands on re-orders.
We cannot duplicate orders 100%. However, we will try to make the order as close as possible. A digital proof must be requested to confirm the order. If any order(s) is sent without selecting a digital proof request then the order will not be our liability.
Website Images/Art work Proofs/Colors
We make every effort to provide clear and color-correct images that reflect the true nature of the products. However, website images, and emailed proofs are inherently limited in their ability to communicate color, scale, and detail.
The color in the proof is not the real color, It is difficult to show the correct color in the monitor, the color will be made in the pantone number “C” (not “U”).
The digital proof option is only valid for 2 day if no changes are requested within 2 day or if we get no response from the customer we will start production on the order due to deadline reasons. We suggest that all customers approve the orders or make all changes. And finalize there orders in 2 days from the time of placing the orders.
It is the customers responsibility to follow up on the digital proof as soon as the order has been placed.
Furthermore,it is the customers responsibility to call the customer care in the event the digital proof has not arrived.
This will ensure proper communication and placement of the customers order.
Swirl bands – Mixture of colors will create a shade of alternate colors.
For swirled bands please note that the swirl on the layout is for reference only and the actual bands will be more random and will have some blending of colors.We also mention this on our proof.
Please note that for imprinted bands, after the message is printed on the bands, the bands will be put into oven for some time to dry out. The ink on black colored bands may change when it is under high temperature which causes the color to be “absorbed”. Therefore, the font color might look different on imprinted black bands. If this is not acceptable,we recommend you change the black bands to other colors or change to Debossed Colorfilled style wristband.
All metallic colors will change color overtime due to oxidation.
Tattoos Order Print Specs – Please allow for 1/4 inch bleed around tattoo paper. This means we cannot print tattoo artwork from edge to edge. If you need your artwork printed to this exact size upgrade your tattoo order by at least 1 size.
We will try to replicate orders as precise as possible of the images or reorders/duplicate orders that are given to us, but there will be no guarantee given on them.
Price quotations are only valid if they are given in written by email.